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Privacy Policy

Your privacy matters.

At Lia Photography Ltd, we value your trust and respect your privacy.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, enquire about our services or book a photography session.

Lia Photography Ltd is responsible for determining how personal information is used in connection with our services.

01 — Information We Collect

We may collect the following information when you use our website or photography services:

  • Contact details: Your name, email address, telephone number and business name.

  • Project information: Photography requirements, shoot location, preferred dates, budget, creative references and correspondence.

  • Booking and transaction information: Booking details, invoices, payment status and billing information.

  • Photography content: Photographs and videos created during sessions, which may include identifiable individuals.

  • Website information: Technical information, cookie preferences and website usage data, depending on your settings and consent.

  • Marketing enquiries: Information submitted through our website, Instagram, Facebook or other enquiry channels.

We only seek information relevant to providing our services, managing enquiries and operating our business.

02 — How We Use Your Information

We use your personal information to:

  • Respond to enquiries and discuss photography requirements.

  • Prepare quotations, proposals and contracts.

  • Schedule, confirm and manage photography bookings.

  • Deliver photographs, videos and client galleries.

  • Process payments, issue invoices and maintain financial records.

  • Communicate about your project before and after the shoot.

  • Maintain website security and improve our services.

  • Send marketing communications where permitted by law.

We may use automated systems to organise enquiries, send confirmations and manage client communications.

We do not sell your personal information.

03 — Legal Basis for Processing

Under UK data protection law, we process personal information only where an appropriate legal basis applies.

These may include:

  • Contract: To take steps requested before entering into a contract and to fulfil photography bookings and agreed services.

  • Legitimate interests: To respond to relevant business enquiries, manage client relationships, maintain security and operate our business, where those interests are not overridden by your rights.

  • Legal obligations: To maintain required accounting, tax and other business records.

  • Consent: Where required for optional marketing communications, non-essential cookies or other activities that depend on your permission.

You can withdraw consent at any time by contacting us. Withdrawal does not affect processing that was lawful before consent was withdrawn.

04 — Photography, Galleries and Portfolio Use

As part of our photography services, we may capture, edit, store and deliver images or videos containing identifiable individuals.

Client files may be shared through secure online galleries, cloud storage or agreed delivery platforms.

Use of photographs for our portfolio, website, social media or promotional material is subject to applicable law and any permissions, agreements or contractual restrictions relating to the project.

We respect agreed confidentiality requirements and will not treat a photography booking as unrestricted permission to publish every image.

05 — Third-Party Services

We use trusted third-party services to support our website and business operations.

Depending on the service involved, these may include:

  • Wix: Website hosting, contact forms, bookings and website management.

  • Google Workspace: Email, documents, client records and business administration.

  • Make: Automation of enquiry handling and administrative workflows.

  • Meta: Facebook and Instagram advertising and lead forms.

  • Payment providers: Secure payment processing and transaction management.

  • Client gallery or file-sharing platforms: Delivery and management of photography files.

These providers may process information on our behalf or act as independent data controllers, depending on the service.

Some service providers may process personal information outside the UK. Where international data transfers take place, we will ensure the applicable legal transfer requirements and safeguards are addressed.

06 — Cookies and Website Analytics

Our website may use cookies and similar technologies to support essential website functions, maintain security, remember preferences and understand how visitors interact with our website.

Non-essential analytics, advertising and tracking technologies are subject to the applicable consent requirements.

Where required, you can accept, reject or manage optional cookies through our website's cookie settings.

You can also manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

07 — How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods depend on the type of information and our legal or contractual obligations.

Enquiry information, booking records, financial documents and photography files may be retained for different periods.

We review information when it is no longer required and delete, anonymise or securely archive it as appropriate.

Where records must be retained for legal, tax, accounting or dispute-resolution purposes, they may be kept for the applicable period.

08 — Your Data Protection Rights

Under UK data protection law, you may have the right to:

  • Request access to personal information we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of personal information in certain circumstances.

  • Request restrictions on how your information is processed.

  • Object to certain processing, including processing based on legitimate interests.

  • Request transfer of certain information to another provider.

  • Withdraw consent where processing relies on consent.

You have the right to object to the use of your personal information for direct marketing at any time.

To exercise your rights, please contact studio@liaphotography.co.uk.

If you are unhappy with our response, you can complain to the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

09 — Facebook, Instagram and Advertising Enquiries

When you submit an enquiry through one of our Facebook or Instagram advertisements, we may receive information such as your name, email address, telephone number, business details, project requirements, preferred dates and budget.

We use this information to respond to your enquiry, provide relevant photography information, prepare quotations and discuss potential bookings.

We may use trusted business tools, including Meta, Wix, Google Workspace and Make, to organise enquiries and manage follow-up communications.

Submitting an enquiry does not automatically mean that you have agreed to receive unrelated marketing emails.

Marketing communications are handled separately in accordance with applicable data protection and electronic marketing requirements.

10 — Contact and Privacy Requests

If you have questions about this Privacy Policy or would like to make a request concerning your personal information, please contact us.

Lia Photography Ltd

London, United Kingdom

Email: studio@liaphotography.co.uk

Website: www.liaphotography.co.uk

We aim to respond to privacy enquiries promptly and within the time limits required by applicable law.

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